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Order Details

Payment Methods

We accept payment by Visa, MasterCard, American Express, JCB, Discover, Diners Club and in most countries PayPal. If you are not able to select PayPal at checkout, it is not possible to use this as a payment option, sorry. COD orders or debit cards a

Why haven't I received a confirmation email of my purchase?

The most common reason is an incorrect email address has been entered, or the confirmation e-mail has been caught in a junk mail filter. Please make sure that you have correctly entered your email address in your account information and check that th

I can't find my order number or tracking number?

Your order number is in the email you received to confirm your order. You will receive a shipping confirmation email with tracking number once the order has shipped from the warehouse. Orders typically ship within 2 business days after the order has

Do I have to pay Sales Tax?

Region and Local Taxes are charged on all orders according to their delivery address (shipping tax added where applicable).

How do I track my order?

Once your order has been placed and processed at our warehouse, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the t

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri

Can I edit or add anything to my order?

Once an order is placed, we are unable to make changes to the items on the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order. If your orde

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship