I received a different item than I orderedUpdated a month ago

We're sorry to hear you received the wrong item in your order! Please report the issue to our team through. Include a photo of the item you received and the product sticker on the packaging/board as well as a screenshot of what was on the order confirmation. Double-check the package for any notes or packing slips indicating that your other item(s) were shipped separately. (If a board and bindings were ordered while they may have shipped on the same day they will be in different boxes and may not be delivered at the same time.)

While we may not be able to guarantee a replacement of your exact order due to potential stock issues, we'll do our best to resolve the situation!