Submit a ReturnUpdated 10 days ago

Every item we sell has a 30 day return policy from the purchase date. If your new and unused item doesn’t work out, you have 30 days to return for a refund.

For US there is a $20 label fee deducted from all refunds. Additionally, original shipping charges are not refunded.

All items must be returned in original condition, including manufacturer packaging, tags, documentation and all accessories. Returns will be refused (or an additional restocking fee will be applied) if items arrive used or damaged due to improper packaging. Please ensure returns are carefully packaged, and do not use manufacturer boxes for shipping back bindings. They must be placed within a separate shipping box.

When ordering Nidecker products, please use the sizing charts to determine the correct size. Keep in mind that ordering multiple sizes and returning a large part of your order has a big environmental impact due to the excess shipping and packaging.

For US and Canada - All discounted items sales are final and do not qualify for a return and refund.

We do not accept used items, but we are happy to help you with any manufacturer defects and warranty replacements. Please see our warranty policy here.